Frequently Asked Questions

What our users want to know

Is there a limit to the messaging I can post?

No, there are no limits - only the attention of your customer. We recommend that you be selective - similar to how you would use e-mail marketing, with the amount of content and targeted you use when publishing messaging and content to your TallyWish storefront. While TallyWish places no limits on the amount or frequency of messaging, your customers may grow weary of constant posts if they are not sufficiently interested in the content.

Can I post and use TallyWish buttons and scripts to my website?

Yes, there are three different scripts options to use on your site.

Add to Wishlist

Gives your store shopper the opportunity to add any item from your store to their wishlist. Should be included any product page on your site. User can login to TallyWish or register if they don't already have an account. Visitor will not be redirected to another site at any point in the process. Can easily return to shopping after adding item to their list.

Favorite Store

Allows your visitor the opportunity to flag your store as a favorite for the community on TallyWish. For the shopper, this allows the TallyWish community to recommend other stores and build connections. Helps the member to find other great shopping experiences based on what they already like. For the Storefront, it means that the shopper is now connected to your store and gives you the opportunity to direct marketing messaging to that potential customer.

My Wishlist

The wishlist code will show your shopping a listing of all of the items they have added to their wishlist from your store. Reminding the user of exactly what happens they were interested in during previous visits or were found when exploring TallyWish. Each item listed includes a direct link to the product detail page to make for easy shopping and for adding the item to their cart.

Will I need to install the TallyWish tags and scripts to get started?

No, we recommend you getting started with selecting the appropriate scripts and tags soon, but it's not required to start using TallyWish.

Once you register your TallyWish storefront and log in as an administrator, you may find that you already have a set of fans and customers who have begun wishlisting your products. Therefore, your Storefront is already connected to those accounts.

If you opt to post messaging to only connected users, those TallyWish accounts will immediately be able to see that content.

Will I need technical help from my web team to install TallyWish tags on my website?

Whether or not you will need technical help will depend on your technical experience and your ecommerce platform.

The scripts can be copy-pasted directly from your TallyWish account. Therefore, we recommend you provide the available code snippets to your web team and provide direction on where / how you would like them integrated into your website.

If your team has any trouble or questions, we encourage you to contact the TallyWish Support team for help getting started.

What types of content are other stores posting?

The content varies widely from new product launches and closeout sales, to contests and promotions. We advise all storefront administrators to visit other stores and browse TallyWish as a user and see how others (your competition?) are using TallyWish. It's a great way to generate ideas to get the process started.

If you're really stuck for an idea or want some advice? Contact the TallyWish Support team for help getting started.

How much control do I have over the audience of a message?

You have a wide range in the audience you select for any message on the site. You may opt to only publish the message for TallyWish users who have marked your store as a favorite, have logged in or make the message available to the public.

At any point, you may change the publish option for a message posted to your storefront. From public to a more private setting or vice versa.

How do you charge for the service?

TallyWish is charged based on account usage. Each storefront can be assigned to one of three pricing plans based on the number of users who add items to their wishlist or mark the store as a favorite. For more information, visit our pricing page.

There are no limits to the amounts of traffic or visits your storefront can generate.

Can I cancel at any time?

Yes, all storefront accounts can be cancelled at any point through the administrator login. If you wish to resume your TallyWish service you can do so. All account data and messaging is maintained while the account is in suspended or cancelled status.

What types of payment are available?

Credit card (American Express, Visa, Mastercard) are automatically billed based on account usage each month. Receipts are available through your administrator account if download or printing is required.

Learn more about TallyWish for Merchants or sign up today.